Article from ejc/rec
Electronic Journal of Communication
Volume 9 Numbers 2, 3, 4 1999
Feminist Small Group Process
A COMMUNICATION-AS-PROCEDURE PERSPECTIVE
ON A WOMEN'S SPIRITUALITY GROUP:
A SENSE-MAKING AND ETHNOGRAPHIC EXPLORATION OF COMMUNICATIVE PROCEDURING
IN FEMINIST SMALL GROUP PROCESS
Kathleen D. Clark
The University of Akron
Akron, Ohio USA
kclark@uakron.edu
Abstract. Amid calls for
more research into the communication
phenomena of naturalistic or bona fide small groups, this article provides
an exemplar of how Sense-Making Methodology was used to examine small group
communicative practices. The research project described here applied Sense-Making's
meta-theory and methods for framing research questions, collecting data,
and analyzing results, combining these with ethnographic participant observation
in a deep and holistic exploration of group processes during a six-month
period in the life of an on-going woman's group focusing on issues of religion,
spirituality, and feminist practice. This project focused on studying communication
as procedure, or proceduring. Sense-Making's highly meta-theoretic perspective
was used conjointly with an inductive excavation into the literature on
feminist group processes in order to derive a communication-as-procedure
analytic which was, in turn, used to assess the actual processes of a women's
group. A major conclusion was that only when group process was examined
as both individual and collective step-takings in specific moments in time-space
did the gap between the ideal feminist group process and the actuality become
clarified.
Introduction
A fundamental premise of this article is that social
structuring is accomplished through communicative procedures (Dervin and
Clark, 1989, 1993; Dervin, 1993; Clark, 1995; Huesca, 1996). It would actually
be more accurate to call these communicative procedurings because the fundamental
idea is that communication is a process made up of many acts of communicating,
both internal and external. This is what Sense-Making Methodology has assumed
when it has required a focus on communication as behavior, on communication
as communicatings. This meta-theoretic emphasis in Sense-Making has been
referred to by a variety of terms -- communication-as-procedure, procedurings,
communication as verb, verbings, communication as behavior, communicatings,
and so on. For the purposes of this article I will refer to a communication-as-procedure
perspective and analytic, and refer to specific behaviors as procedurings
and sometimes as verbings. [1]
The use of a communication-as-procedure perspective is grounded in one of
the meta-theoretic foundations of Sense-Making. As a perspective, it is
informed particularly by Giddens' structuration theory and the theoretical
work of Richard Carter. Giddens (1984) argues that it is routinized, reiterated
human activities through which societal structures are enacted. Carter (1980,
1989, 1991), however, contends that collective behavior proceeds by and
in step taking, and calls for inventive approaches to the study and design
of step-taking behavior in seeking the well-being of humanity. For the purposes
of this research, the term social structuring is used to imply that humans
invent and maintain social structure, and are in a position to stop giving
energy to one structuring, and to begin giving it to another.
Dervin and Clark (1993, 1989) and Dervin (1993, 1999) contend that social
structuring is apparent in communicative procedures. Thus, any intentional
change must attend to such procedures, both to discontinue no longer desired
ones and to begin anew. Theorizing grounded in a communication-as-procedure
perspective posits that attention to the invention and reinvention of communicative
procedures opens a window onto the dynamic behaviors that create, maintain,
reinvent, and discontinue social structurings. Of particular concern is
the difficulty and promise of bringing to awareness communicative procedures
that have become habitual and thus invisible. Dervin and Clark (1989) argue
that ignorance of habitual communicative procedures is likely to sabotage
efforts to change social structurings. Further, bringing habitual communicative
procedures to awareness is defined as a necessary step in reinventing more
situationally responsive structurings. Dervin and Clark emphasize, following
Carter, that this potential for invention and reinvention is assumed to
be inherently characteristic of human beings. In short, what humans structure
they can potentially change but attention to communication-as-procedure
is necessary to do so (although certainly not sufficient). It is this kind
of attention that this article brings to bear on feminist group process.
Amid calls for more research into the communication phenomena of naturalistic
or bona fide small groups (Meyers & Brasher, 1994; Stohl & Putnam,
1994; Frey, 1994), feminist small group process can be viewed as an example
of one way humans have creatively responded to the need for invention in
seeking new solutions to historically situated, chronically oppressive social
structurings. The goal of the research discussed in this article was to
reveal the communicative procedurings through which women in a small group
were creating, maintaining, and transforming a feminist process. In line
with the assumptions of Sense-Making, it was assumed that attention to the
communicative procedures (i.e. the verbings or procedurings) would provide
insight into how these women accomplished social structuring, and with what
intended and unintended consequences.
This article proceeds in three main sections: (1) a review of the origins
and emancipatory vision of the feminist small group; (2) a re-reading of
this literature applying a communication-as-procedure analytic; and (3)
an application of a communication-as-procedure perspective to a participant
observation study of a naturalistic, bona fide woman's group. [2]
A Review of the Origins and Emancipatory
Vision of the Feminist Small Group
In this section I focus, in turn, on the origins
of the feminist consciousness raising group; and, then specifically on the
emancipatory vision that impelled the group's invention.
The Origins of the Feminist Consciousness Raising Group
Most feminists trace feminist small group process back to the consciousness
raising groups of the late 1960s and early 1970s. The phrase "consciousness
raising group" has been widely used to refer to a set of loosely related
small groups organized by particular women who were working at the grass
root level in a particular historical time and place. Specifically, these
"second wave" feminists were mostly white, middle class women
in the United States who had been involved in the civil rights and anti-war
movements of the 1960s and early 1970s. These women felt the need to become
conscious of ways they had been socialized that they saw as oppressive to
themselves as women and supportive of an oppressive social system. They
also felt the need to take action to change this situation. [3]
Through trial and error, feminist activists and organizers became keenly
aware of the dynamics of small group process, and intentionally created
practices to constrain some aspects they found oppressive. [4] They drew
upon their own experiences as well as the practices of other "revolutionary"
groups with which they were familiar, such as the "speak bitterness"
meetings in Mao's China, and the "testifying" used in the civil
rights movement. [5] By 1983 accumulated experience with consciousness raising
groups had become standardized enough that the National Organization for
Women could publish a manual entitled, NOW Guidelines for Feminist Consciousness
Raising.
Morton (1985) described the "consciousness raising
group" as a cluster of intentional practices which provides the process
she calls "hearing into speech" (p. 127). She theorized:
Hearing into speech is something all humans
could do, one of those essential dimensions of the full human experience
long programmed out of our culture and our religious tradition. . . hearing
in this sense can break through political and social structures and image
a new system. (p. 128)
She suggested that this kind of liberation happens
because women can hear things from one another that most men find it difficult
to hear (p. 17). Her theorizing here had less to do with oppositional actions
than with recovering a suppressed aspect of human potential.
In line with this argument, Jenkins and Kramer (1978) in their contemporaneous
touchstone overview of communication research about the feminist consciousness
raising group (i.e. CR group) asserted its unique process over and against
any other type of small group process:
It could be argued that the dynamics of the
CR [consciousness raising] group is a result of the cathartic nature of
the groups rather than a reflection of distinctive female patterns of communication.
However, the materials we have gathered led us to reject this interpretation.
We feel that the CR groups deserve particular attention for the following
reasons: The CR group does not fit into any of the traditional classifications
of groups. It is not primarily an affinity group (rewards of friendship
the only goal), an interest group, a therapy group, or a task group. The
CR group is a group in which members believe that the group process decided
upon has itself important implications for a social movement and for an
entire culture. The members of the CR group -- all of whom had experiences
in other groups -- believe that this interaction is unique. (pp. 81-82)
As the women's liberation movement matured, feminists
moved beyond grass root groups into larger organizational contexts such
as the National Organization for Women (NOW). In a 1992 article in Ms.
Magazine, Gloria Steinem detailed the procedures for "revolutionary
groups" so that younger feminists, who were experiencing isolation
in their communities, could create feminist group process. Three other extensions
of consciousness raising group process illustrate the point of the impact
of this invention on the wider society. One is the movement of consciousness
raising group process into the practices of social work, as exemplified
in Butler and Wintram's (1991) landmark book, Feminist Groupwork.
A second is the identification in a series of small group studies by Cragan
and Wright (1995) of the consciousness raising process as a characteristic
one which can be found occurring spontaneously in many groups, including
quality circles and other types of task groups. Finally, all the many pedagogical
group practices that follow from practitioners informed by Freire's conscientizing
(1970) have been described as closely aligned with the processes of the
feminist consciousness raising group.
For the purposes of this study, "consciousness raising group"
is used to refer to a way some groups of women organized in response to
a particular historical situation. The more abstract term, "feminist
small group process," is not intended to include all possible group
processes that are liberating to all women but is used to refer to a composite
of small group communicative practices commonly agreed upon and used by
workers aligned with various feminisms.
The Emancipatory Vision of the Feminist Consciousness Raising Group
Various theorists, feminist and otherwise, have been concerned with oppressive
social structuring, particularly that which creates and maintains the oppression
of women. Foucault's (1978) conceptualizations are particularly useful for
thinking about oppression as both constraining and energizing. He argued
for recognition of the presence of discourses within the current social
structuring that silence some voices, thoughts, and experiences (p. 84),
a multiplicity of points of resistance which are everywhere within a network
of power relationships (p. 95) and, the "reverse" discourses which
a dominant discourse forms (p. 101). When applied to women seeking emancipation
from their positions in an oppressive patriarchal social structuring through
participation in small groups, the picture begins to emerge of such groups
as a societal location with the potential for activity both inside yet outside
the privileges and suppression of the current social structuring.
Irigaray (1977, 1985) pointed to the existence of a female economy that
endures unexpressed and unexplored because language is that of a male economy
in which women are never more than objects. She called for women to begin
struggling to hear, speak, know each other, make visible, and articulate
this invisible female economy. This notion suggests that part of what is
happening in feminist small group process may be that something akin to
Irigaray's "female economy" is being provided a space in which
to exist, and that it is through communicative procedurings that this happens.
Johnson (1989) argued that feminists only feed energy to the ever-dominant
structures of patriarchy through oppositional activism, and calls instead
for women to begin intentionally inventing and structuring a feminist vision
of community in small collectivities apart from the dominant society. This
notion of a feminist group that is not engaging energies in struggle with
oppressive forces, but instead using them in creating new structuring caught
my imagination. It led me to look for visioning, creating, and maintaining
by feminists that went beyond or were not obscured by an over determining
concern with the relations of power.
Informed by Foucault, Irigaray, and Johnson, I theorized that feminist small
group process might be seen as an attempt to reinvent current social structuring
to make room for more of human experiencing. What is suggested here is not
that women would be looking for something transcendent of usual human experience,
but instead might be looking for somewhere in their social structuring to
be experiencing a suppressed part of being human.
Scholars and workers aligned with various feminisms have been concerned
with three issues that have particular relevance when considering the emancipatory
potential for women of feminist small group process: self, silencing, and
finding voice. An understanding shared by many feminists is that women seem
to derive much of their sense of self from connecting with others. [6] A
related concern is that women are systematically silenced through patriarchal
social structuring, and that a recovery of women's voices and perspectives
is essential to correct this oppression. [7] Finally, many feminist workers
and scholars have claimed that engaging in feminist small group process
has the potential to discover and/or recover voice, thus enabling women
to break silence with each other in the group. Having a voice and sense
of self is then believed to empower women to engage and change social structuring
outside the small group context. [8]
Morton (1985) described what happened to one woman in a consciousness raising
group, the progenitor of much feminist small group process. In this instance
a group of women sat silently listening to one woman's story. When she had
completed her story, the woman's response to their behavior was this: "I
have a strange feeling that you heard me before I started. You heard me
to my own story" (p. 128). Morton went on to develop this insight:
I knew I had been experiencing something I
had never experienced before. A complete reversal of the going logic in
which someone speaks precisely so that more accurate hearing may take place.
This woman was saying, and I had experienced, a depth hearing that takes
place before the speaking -- a hearing that is far more than acute listening.
A hearing engaged in by the whole body that evokes speech -- a new creation.
The woman had been heard to her own speech. (p. 128).
Christ (1986) conveyed the yearning to "be
heard into speech." She argued that women silenced through oppression
seek to be heard into speech because "without articulation, the self
perishes" (p. 6). Christ says of Morton's insight,
Her phrase captures the dynamic in which the
presence of other women who have had similar experiences makes it possible
for women to say things they have never said before, to think thoughts
they would have suppressed. As Morton says, there is a hearing that occurs
before speech and 'evokes new speech.' In consciousness raising new stories
are born, and women who hear and tell their stories are inspired to create
new life possibilities for all women (p. 7).
Within a feminist small group, these scholars and
feminist workers believe, women will have the opportunity to discover and
strengthen a sense of self, to recover their voices in a social structuring
that does not disconnect them from their authentic selves nor continue to
silence their voice and perspectives, and to use the group as a launching
pad for activism in order to reinvent social structuring of their individual
lives, their communities, and ultimately, their society.
If one accepts the idea that feminist small group process itself is creating
a "free space" (Allen, 1970), one begins to wonder what might
be in or comprise that space that is free of patriarchally oppressive social
structuring. Feminist theologians have long extended their attention into
that space, since essential to the structurings of religion and the implications
of spirituality is the understanding (or belief) that there is something
beyond what humans invent. [9]
Drawing upon mystical experiences in Eastern and Western religious traditions,
Christ (1986) adds another dimension to the understanding of feminist groups
when she argues that "mystical" experience which is outside of
social structuring can serve as a source of power for women to challenge
and change social structuring. She contends that powerful experiences of
finitude or limitation in which social structures and structures of consciousness
which have provided meaning in a person's life are called into question
and recognized as less than absolute could give women the power to challenge
patriarchal social structures and structures of consciousness which have
defined them and kept them in subordinate positions (p. xiii-xiv).
The extension of feminist small group process to incorporate an experience
of something beyond current social structuring allows for a further emancipatory
thought -- the idea that part of reinvented social structuring in a small
group might be allowing for participants to be more fully human. Underlying
the notion of social structuring that privileges some voices while silencing
others is the implication that there is a human being constrained to emphasize
some parts of being and suppress others. The addition of the spiritual dimension
may allow for even further emancipation, that of more fully realized human
potential.
A Re-Reading of the Feminist Group
Literature Applying a Communication-as-Procedure Analytic
In this section, I proceed in these steps: 1) First,
I develop briefly what it means to apply a communication-as-procedure perspective
as mandated by Sense-Making; 2) I then apply these meta-theoretic ideas
to develop a communication-as-procedure analytic specific for use in understanding
feminist group process; and 3) I test the analytic by applying it to the
best available procedural account in the literature of small group process
in feminist groups.
Sense-Making and Its Emphasis on Communication-as-Procedure
Sense-Making Methodology has been under development since the 1970s by Dervin
and colleagues (Dervin, 1999). From its inception, it has been defined as
an approach to studying and designing communication as practice, as communicating.
In this emphasis Dervin and others have relied heavily on the theoretical
work of Carter (1980, 1989, 1991), in particular on two core propositions
from his work: that a fundamental characteristic of the human condition
is discontinuity (in self, nature, events; between humans, times, spaces;
and so on); and that understanding communication requires studying it as
behaviors that serve to bridge the gaps which are an inherent characteristic
of this discontinuity condition.
Building on these core ideas, Sense-Making as an approach consists of an
elaborate meta-theory, methodological guidance, and a set of methods for
both studying and designing communication as behavior. In this way, at a
very abstract level, Sense-Making elides the division between researching
communication and practicing communication, seeing both as consisting of
communicatings, or procedurings. [10]
The communication-as-procedure distinction within Sense-Making has been
more fully developed in several places (see Dervin and Clark 1993, 1989;
Dervin 1993). However, no one has attempted to apply the perspective as
comprehensively as I do here. In a formalized sense, I used Sense-Making
as my methodological framework for two related tasks. For one of these,
I drew upon Sense-Making's meta-theoretic emphasis on communication-as-procedure
to develop an analytic specific to the feminist small group. What was of
particular importance for this task was Sense-Making's emphasis on communication
as making and unmaking sense as actors move through situations which are
socially and structurally embedded. It is these communicatings that are
conceptualized in Sense-Making as creating, maintaining, reifying, challenging,
reinventing, resisting, and destroying structures. This conjoint emphasis
on the individual actor and the embeddedness of the actor in the social/structural
is fundamental to my deductive use of Sense-Making specific to my interest
in understanding how the feminist small group works. In what follows below
I use the resulting communication-as-procedure analytic as a deductive tool
in two ways -- one is in doing a re-reading of the literature on feminist
support groups; the second is in ordering and making sense out of my observations
and interviews in a participant observation study.
My second use of Sense-Making was specifically in using its interviewing
tool with which to interact with the women who participated in the group
that was the focus of my study. There is, of course, a consonance between
my two uses because the interviewing approach developed to implement Sense-Making
in practice is based on the same fundamental ideas rooted in a communication-as-procedure
meta-theory, ideas such as: humans change as they move through time-space;
life-facing consists of a continuing series of sense-makings and sense-unmakings;
an inherent aspect of life-facing is energy, both working against one's
movement (as in constraint and imposed power) and for one's movement (as
in reflection, support, resistance, and struggle).
Describing my uses of Sense-Making in these formalized ways may misrepresent
what I actually did. My approaches were exploratory because no one had yet
charted such a way. I was using Sense-Making with its emphasis on communication-as-procedure
both intuitively and analytically, as metaphor and as method, deductively
and inductively.
The review of the literature describing the origins of the feminist small
groups reveals the intention to explicitly do something different than the
individuals have done before to achieve a consequence of liberation for
women. Feminists invented the consciousness raising group process to break
through the ideologically bound rigidities of society. The vision was one
of using intentional communicative processes in a group in order to emancipate
individual women who would in turn attempt to make political changes for
all women.
Feminists paid deliberate attention to practice and attempted to introduce
new communicative procedures to act as a corrective to previous practices.
Thus, a research tool was needed which could make the procedures apparent,
both those that were intentional and those that were not intentional yet
still had consequences. I am using the term analytic here, in keeping with
Dervin (1999) in order to emphasize that what I proposed to develop was
a tool which provided me with theoretic guidance for observing, analyzing,
concluding, and so on. By using the term analytic, I am distinguishing a
communication-as-procedure analytic from the kind of substantive theorizing
which is usually reserved for the term theorizing or theory. My goal was
to develop a guide for observing a group process systematically, but one
which would leave substantive theorizing for later so that it could incorporate
and be shaped by insights from the data in a more inductive fashion.
Viewing communication from a communication-as-procedure perspective particularly
as developed in Dervin and Clark (1989, 1993) came in response to calls
for ways to understand the human predicament in which historical means of
communicating and coordinating action no longer seem effective. Just as
the Women's Liberation Movement occurred at a time and place in response
to a situation which had become unbearably rigidified and oppressive, so,
too, this approach to the study of communicating is an attempt to addresses
dynamic communication processes in ways which make more available to examination
conscious and unconscious patterns and practices through which they are
structured.
A communication-as-procedure perspective focuses on the hows of structuring
through communicatings. Following Carter (1980, 1989, 1991), communicatings
may include internal acts (e.g. modes of observing, categorizing, defining,
labeling, summarizing) and external acts (e.g. modes of writing, hearing,
talking, joining, gesturing). Each of these communicatings can be seen as
a step or series of steps, formal or informal, habitualized or newly invented.
Some of these steps repeat the past while others break with the past. These
behaviors apply to relating to self (e.g. remembering, forgetting, making
up one's mind, changing one's mind), and to others (e.g. loving, hating,
deciding, disagreeing). They apply to relating to individuals when seen
independently as well as when constrained or limited by or enjoined by a
collectivity. All of these behaviors are driven by the only site that directly
drives behavior -- individual human agency (which may be operating consciously
or unconsciously).
In looking at communication in this way, it is important to conceptualize
the procedurings as occurring in time-space as a series of step-takings
which can be internal or external, overt or subtle. In observing any situation,
some of these procedurings will be recurrent and routinized, others will
not. The repeated use of routinized communicatings is conceptualized as
stabilizing both messages and structural forms long enough in time-space
for identificable patterns to be observable. But if all communicatings were
routinized there could be no change or resistance or struggle.
Part of the impetus of taking on a communication-as-procedure perspective,
as is the case with any Sense-Making study, is to incorporate time and space
into research design and thus be able to look at both stability over time
and change over time. Depending on the particular confluence of interests
of the researcher, stability might be alternately conceptualized as repetition,
rigidity, and habit while change might be alternately conceptualized as
flexibility, innovation, or caprice. Since few human actions are innate,
these communication procedures are conceptualized as invented at moments
in time-space, often repeated, sometimes borrowed, and sometimes reinvented,
challenged, or even transcended by other procedurings. Thus, a communication-as-procedure
analytic makes it possible to observe both inventing and reinventing responses
to situations because it directs attention to procedurings, seeing them
as energizings used to shape the situation of an individual or a collectivity.
In the case of women suffering under the oppressive circumstances of a male-dominated
society, the feminist position might be reframed into the language of this
analytic. The bundle of procedurings that had been used to invent the role
"woman" in our society had become rigidified and lost to consciousness.
However, the individual humans who were identified and constrained by the
procedurings of "woman" no longer experienced these rigidified
procedurings as functional or acceptable. Thus, they sought to reinvent
the bundle "woman" through a new set, which included those of
the feminist group process.
Communicative procedurings, as observed by feminists, also involve the internal
set of procedures referenced by the term "consciousness" in consciousness
raising. Consciousness raising is conceptualized as bringing a woman to
awareness of how the society's view of her has been inculcated into her
thoughts and feelings and understandings, and helping her to become aware
of how this has created an oppressive situation for her, prompting her to
change within herself, as well as to act politically to change the world
outside herself.
A Communication-as-Procedure Analytic Reconceptualizing Feminist Group
Process
The primary methodological tool developed in Sense-Making for applying its
meta-theoretic concepts to method is based on a central metaphor. The metaphor
describes a person moving through time-space (implicit in the human condition),
facing gaps (inherent in the discontinuity condition), and constructing
bridges in order to continue on her way. Thus, Sense-Making identifies the
step taker, the step taking of moving through moment to moment, the defining
of the gap, the bridging of the gap, and the taking of the next step. This
metaphor encapsulates what is posited as constituting the phenomenon of
human sense-making. It is a highly abstract metaphor that does not imply
that sense-making is linear, complete, logical, purposive, or of any particular
kind. Rather, the metaphor refers to the idea that humans move through time-space
and, thus, must bridge gaps in order to continue.
Implied in the Sense-Making metaphor is the idea of triangulation, which
is at one and the same time a fusion of horizons, past, present, and future
and a phenomenological focusing on moving that is situated, gap-bridging,
and has consequence. This metaphor is represented in a tool that has become
formalized as the Sense-Making Triangle (Dervin, 1999). The triangle consists
of a situation, a bridge over a gap, and an outcome (a continuing on). It
is this tool which I applied to my reading of the literature on feminist
group process.
I applied the Sense-Making Triangle to feminist group process at three levels.
The levels align with my reading of the progressive steps I had to take
in order to move from the feminist group process literature as it exists
to a study developed to look at process from a communication-as-procedure
perspective. Figure 1 presents the communication-as-procedure analytic for
analyzing feminist group process that I developed and applied in this study.
Figure 1 consists of three levels -- feminist group process as ideal vision,
feminist group process as meta-procedures, and feminist group process as
procedurings. The meaning of these distinctions will be developed below.
Taken together, the three levels form a conceptualization of feminist small
group process as a praxis. By praxis I mean practices (i.e. procedurings)
which are criticially grounded in feminist theorizings.
==========================================================================
Figure 1. A communication-as-procedure analytic for understanding the feminist
group as praxis.

==========================================================================
Most of the feminist group process literature, as reviewed above, does not
pay explicit attention to communication as behavior even though it sees
the feminist small group as a new and different kind of intentional structure,
complete with specific constraints on communication. When reconceptualized
using a communication-as-procedure analytic, this foundational vision pictures
the feminist small group as the bridge over the gap of the oppression of
women in society. This gap comes out of the situation of how women are positioned
in a male-dominated society. The consequence is the hoped for emancipation
of some women in particular (those in the group) and all women generally.
This is pictured in Figure 1 as Level 1, which conceptualizes the feminist
group as an ideal vision -- a tool for emancipation. At this level, it is
the feminist ideal of the group that serves as bridge over the gap of the
oppression of women.
In fact, however, the literature on the consciousness raising group demonstrates
that feminists have done far more than point to a vision for the feminist
group. They have paid close attention to procedures at all levels. For example,
the NOW Guidelines for Feminist Consciousness Raising (1983) were explicit
in their careful assessment and replacement of procedures for feminist group
process, many of which are communicative. These procedures were grounded
in feminist theory and thus form a praxis, defined for this study as putting
ideals into practice, or conversely, creating theoretically informed practice
which is critically grounded.
These procedures for feminist groups as described in the literature do indeed
point to potential communicatings but the way in which the literature talks
of these procedures does not get down to the nitty-gritty of communicating
as it occurs in the step-takings and complexities of moving in and through
time-space. However, while it can not be said that this literature has theorized
itself using a communication-as-procedure perspective, it has pointed in
that direction with a holographic mix of attentions to process comprised
primarily of feminist insights and mandates for group enactment which might
best be called meta-procedures.
Thus, for example, instructions for feminist group process require that
each woman be heard but usually only focus on a few specific hows for enacting
this vision. Or, they will suggest that the leader be facilitating, but
again without theorizing more than a handful of specific behaviors. Level
2 in Figure 1 shows feminist group process in terms of meta-procedures such
as "going around the circle" or rotating leadership. These meta-procedures
that realize the feminist vision can be seen as the bridge between the situation
of women in society and the hoped-for-consequence of emancipation for women.
The meta-procedures were enacted, of course, with many different specific
procedurings in time-space but these have not been the focus of much attention
in the literature. They are, however, what I am attempting to attend to
by applying this analytic.
The many different procedurings, or communicatings, that make up the group
process, which occur both inside participants and between participants is
symbolically pictured in Level 3 of Figure 1 where the bridge now becomes
feminist group process as procedurings. To stand in for the many procedurings
involved, both formal and informal, Figure 1 shows three -- observing, reinventing,
and enacting. Further, it shows them in the context of three different uses
of the Sense-Making Triangle as a means of emphasizing the point that feminist
group process necessarily involves myriad gap-bridgings.
Taken together, the three levels of Figure 1 -- feminist group as ideal
vision, feminist group process as meta-procedures, and feminist group process
as procedurings -- form a conceptualization of the feminist group process
as a praxis from a communication-as-procedure perspective.
Testing the Communication-as-Procedure Analytic on Folb (1979)
In Cathcart and Samovar's (1979) small group communication reader, Edith
Folb (1979), active in consciousness raising groups as participant, leader, and
trainer, presented the consciousness raising group as an alternative small
group structure, "a potent instrument of both personal and political
change" (p. 183). Her essay discussed one possible process,
describing it as representative based on her experience, focusing on categories
characteristic of research into small group communication: structure, organization,
and leadership. She detailed such "contracts" as committing to
the group, avoiding confrontation, and confidentiality. She suggested the
following considerations for group structure as: women only/men only; heterogeneity
(within gender); exclusion of close friends; no alcohol, drugs, food or
cigarettes; and number, size, time and place of consciousness raising group
meetings. The consciousness raising group process was described as comprised
of: format; "the stroke" (congratulating self); the option to
pass; and selection, development and treatment of the consciousness raising
topic.
Folb systematically presented communicative practices intentionally used
by feminists to create and maintain the process of feminist consciousness
raising groups. Because this piece is one of the most detailed and encompassing
descriptions of consciousness raising group process in the communication
literature, it is suitable for assessment using the nascent communication-as-procedure
analytic. For the purposes of testing the utility of applying the communication-as-procedure
analytic I presented in Figure 1, I used the analytic as a lens for interpreting
Folb's emphasis on practices. Using the lenses of communicative proceduring
I was developing, I viewed each of these communicative practices through
the tripartite lens of feminist praxis that I presented above: the feminist
group as ideal vision, as process meta-procedures, and as procedurings.
All of the communicative practices Folb reviewed in her chapter can be grouped
into three ideals envisioning that the feminist group be: (1) egalitarian
(all voices heard equally despite difference); (2) pluralistic (all voices
equally valued despite difference); and (3) democratic (power invested in
each voice and shared by all). Based on the Folb review, Figure 2 displays
the feminist ideal, the group meta-procedures, and the specific procedurings
which were believed to empower the feminist group to attain its ideals.
==========================================================================
Figure 2. The praxis of the feminist group displayed using the communication-as-procedure
analytic presented in Figure 1.

==========================================================================
Figure 2 begins to reveal the social structuring
of the feminist small group process through the lens of a communication-as-procedure
analytic. This analysis revealed that feminists were very aware of the dynamics
axiomatic to any small group. What we can also begin to see in each of the
examples is that the praxis of the feminist group also attended to the crucial
step of bringing hidden normative (but oppressive) habitual earlier communicative
inventions to awareness, and then replacing them with newly invented communicative
procedures that it was believed would, in the end, result in the consequence
of emancipation of particular women, and, in turn, activate them to work
politically for the emancipation of all women.
An Application of a Communication-as-Procedure
Perspective
in a Participant Observation Study
The next step of the research design was to study a naturalistic,
bona fide group of women who used feminist process in their small group. I used
Sense-Making Methodology together with the ethnographic method of participant
observation to collect data, then used a combination of established Sense-Making
and inductively derived categories to code the Sense-Making triangulations.
The transcriptions of Sense-Making interviews were analyzed using the communication-as-procedure
analytic informed by notes and transcription from meetings.
Serendipitously, through a mutual friend, I located a group of
women, aligned with feminist perspectives, who were just beginning to
organize into a small group they referred to as, "the women's
spirituality group." I began attending meetings with their consent
as a participant observer (Bogdan & Biklen, 1982;
Bogdewic, 1992; Crabtree and
Miller, 1992; Jorgensen, 1989). I attended
roughly twelve bi-weekly meetings for approximately six months.
The group consisted of eight women (besides myself) all of whom, it turned out,
had been raised in religious Christian families (Roman Catholic, Eastern Orthodox,
Lutheran, Anglican, and other Protestant denominations) and all of whom had
struggled with their families' faith traditions. Their ages ranged from late
20s to mid 60s. At the time the group was studied, all were middle class, white,
American women, although one had emigrated from Egypt as a child. All had had
some college education. Four had children, three with young children at home.
All besides myself had recently been highly involved in starting up a new alternative
church, and had been prompted to form the group when they became disillusioned
and angry at some of the institutional politics involved. One of the members,
Skip, was employed as a pastor at the church, a circumstance with significant
ramifications for the proceduring in the group.
In order to collect my data, I attended all group meetings and activities over
a six-month period. The women were aware of my status as a researcher, and allowed
me to be in the group as observer as long as I participated in group discussion
and activities. In order to contribute, but not be overly influential, I made
a practice of not introducing topics or posing questions, answering after most
had spoken, and adding comments about my life but not the group process itself,
unless one of the other women asked me directly. Also, because one member was
uncomfortable with being audio recorded, I took handwritten notes during group
meetings, attempting to preserve what was said in the person's own words as
much as possible. Immediately after each meeting, I tape recorded my own additional
impressions, transcribing these later. For the last group meeting, the woman
who had objected actually suggested I use an audio cassette recorder, which
I did. The transcription of that meeting was used as a part of the Sense-Making
interview, which followed about six months later.
In keeping with the ethnographic practice of using informants to clarify emerging
impressions, I interviewed all eight participants in the group, including the
two women who left mid-way through the six-month period. I used a variation
of the Micro-Moment Time-Line interview (Dervin, 1983, 1989, 1992), asking each
woman to do a Sense-Making triangulation on a series of focal questions on their
experiences with spirituality and fitting in up to, and during the group meetings.
When we began to talk about the group meetings, I asked them to comment on the
transcription of a group meeting that I had sent previous to the interview.
The interviews lasted about two hours, were audio taped, and later transcribed.
The women chose the pseudonyms used in this study.
Based on the review and analysis of feminist small group process above, my guiding
research questions for the analysis of my inductively derived materials were:
(1) How does a small group, informed by a feminist consciousness of process,
create and maintain itself in keeping with its vision through communicative
procedure? (2) In particular, how is the feminist small group process egalitarian
(all voices heard equally despite difference), pluralistic (all voices equally
valued despite difference), and democratic (power invested in each voice and
shared by all) and, (3) How do the communicative procedures of feminist small
group process fail (falter, fall apart, come apart, lose integrity) to maintain
its vision?
When the articulated process of the women's spirituality group was assessed
in a similar way to the research described in Folb's chapter, I was unable to
discern any systematic attention to praxis. Thus, the idea of theorized practice
(i.e. praxis) that emerged from the Folb paper became suggestive of a direction
rather directly applicable to the actual situation in the group I observed.
Rather than articulating their intended procedures, the women's spirituality
group did not spell theirs out. As with most naturalistic communication, communicative
procedurings were more tacit than articulated. It became my goal to tease the
proceduring out using the various tools of Sense-Making's meta-theory and methods
and, in particular, its focus on communication-as-procedure.
In this context, then, a major template for coding the responses from the interviews
with individual members of the group centered on what constituted the main proceduring
for each Sense-Making triangulation. Thus, the central Sense-Making metaphor
encapsulated in the Sense-Making Triangle of situation-bridge/gap-consequence
was applied as a deductive analytic tool to identify instances of procedurings.
In the following example (Figure 3), Crystal was focusing on a situation that
was significant to her during a group meeting.
=========================================================================
Figure 3. Example of a portion of a Sense-Making
interview response illustrating the application of the Sense-Making Triangle
to instances of procedurings.

==========================================================================
Such instances were coded focusing on the situation,
the main proceduring, and consequences that followed from this proceduring.
These consequences were coded as proceduring consequence sequences drawing
on previously developed category schemes for coding helps and hurts named
in Sense-Making interviews (Dervin, 1983). It is important to emphasize
here that consequence is not used in any causally predetermined sense. Rather
the proceduring consequence chains are conceptualized contiguities in time.
An example of such coding can be seen in Figure 4, using a template adapted
from that presented in Figure 1.
==========================================================================
Figure 4. Applying the Sense-Making Triangle of situation-proceduring-consequence
to coding the communicative procedurings and their outcomes as presented
in a section of one interview.

==========================================================================
The communication-as-procedure analytic was also used to map the path each
woman took that led her to join the women's spirituality group. In the in-depth
Sense-Making interview, one focal question asked, "what was the last
time before you joined the group that you did/didn't fit in to a spiritual
or religious setting?" For most of the women in the group, the response
had to do with participating in setting up the alternative church and being
disappointed by that experience. This strongly influenced what they did
and did not want collectively, providing overt evidence of how individual
sense-making is proceduring the bridges between self and structures.
Material from the interviews provides clues to what kinds of process these
women did and did not want for this group. These are summarized in Figure
5, which displays the procedurings explicitly desired and those rejected.
An examination of the ideal procedurings shows that these women were not
articulating procedures in quite so concrete a way as those in the Folb's
study. However, they clearly were articulating their vision for principles
to guide group structuring.
==========================================================================
Figure 5. The vision of the group's structuring displayed in terms of the
ideal and rejected procedurings that emerged inductively from group member
narratives.

==========================================================================
In terms of the communication-as-procedure perspective I am presenting here
these ideal procedurings as articulated by these group participants anchor
themselves more in terms of Levels 1 and 2 of Figure 1 in that they focus
heavily on a feminist ideal and on a vision of meta-procedures to achieve
that ideal. However, while the women participants consciously articulated
their ideals for feminist praxis, for the most part these ideals were not
articulated during group meetings but rather from Sense-Making interviewing
triangulations about what had happened just before the women gathered as
a group. The methodological lens of proceduring, thus, was what permitted
me as researcher to attend to these verbs, and to see that they grouped
into a coherent pattern.
A second set of procedurings drawn from the interviews with the group participants
were those which the women referenced as procedurings actually used during
the group processes. Having read the transcription of the audio recorded
group meeting before their Sense-Making interview, participants took a step
back and reflected upon themselves as participants. Here informants were
not discussing what they wanted from the group, as they did for earlier
Sense-Making focal questions. Rather, they were describing actual meetings
and reflecting on what happened in these meetings.
Following standard Sense-Making guidelines, one proceduring was conceptualized
as the bridge for each Sense-Making Triangle. These procedurings were drawn
from all triangulations with all women in the Sense-Making interviews about
experiences that happened during group meetings.
Intrapersonal, interpersonal and collective communicating behaviors comprise
virtually all of these group process procedurings. This is striking when
one considers that none of the Sense-Making interview questions asked directly
or even indirectly about communication. Figure 6 organizes the procedurings
which emerged into groupings derived from the situation defining strategies
suggested in Dervin and Clark (1993, p. 115).
==========================================================================
Figure 6. The group process procedurings derived from informant narratives,
arranged within situation defining strategies.

==========================================================================
Drawing on all the pieces above, the material selected for use in the analysis
was a convergence of three sources of data -- the ideal procedurings participants
named as they began forming the group, the process procedurings identified
during group process, and the individual situations of each woman as she
intersected with the women's spirituality group. These multiple sources
of data were used to identify ways these women procedured their group --
how they went about creating, maintaining, and dysjuncturing group processes.
In the following passages, qualitative illustrations from the Sense-Making
interview material are used to demonstrate the use of a communication-as-procedure
perspective as an analytic tool. In each example, the inductively derived
definition of each proceduring is followed by one or two key passages. Procedurings
relating to creating, maintaining, and dysjuncturing are examined in turn.
Creating the Group Process
The procedurings relating to creating the group process are revealed
in some of the more explicitly positive convergings of the procedures desiring,
seeking, hoping, and enacting. The women created the group process through
(1) developing friendships, (2) exploring with others, and (3) learning
from others. Two group members, Crystal and Ruby, speak about becoming friends
and developing bonds through their participation in this group. Ideal procedurings
were evoked, such as accepting each other, feeling free to talk, and creating
a place to belong.
Probably the bonds that I've made with the
women in the group continues. Particularly, Ruby and I have gotten very
close and I think it is the group that has brought us together. We are
able to talk to each other about things that are important and significant
to us that we might not be talking to other people about. It is significant
to us because we have bonded this new friendship with each other, and I
think we got to know each other through the spirituality group . . . .
Just being able to talk to her about things that are happening in my life
that I don't get to talk with anyone else about. (Crystal)
One thing that I have been thinking about is
that Crystal and I have become much closer friends. I know that has nothing
to do with spirituality necessarily, but I think a lot of that has to do
with the opportunities that we have had to interact with each other in
different ways than we ever have had before . . . . Even if I have known
her a long time, it provided us with a new, more regular opportunity for
us to hang out and talk about things that are important and gives you the
opportunity to build some trust . . . It is nice to find a person who thinks
a lot like you. (Ruby)
Maintaining the Group Process.
The women rarely spoke about how they were
maintaining the group process in accordance with realizing their desires.
However, disagreements between group members provided opportunities for
women to articulate tacit communicative procedures. An instance of where
a group member can be seen addressing issues related to the feminist vision
of egalitarian ideals is displayed in the following example where Lydia
was distressed by Crystal's reaction to the non-procedural way that she,
Lydia, was speaking.
Crystal said something. I can't remember what
she said, but I felt incredibly challenged by it and I said to her, "that
is a really dangerous statement" and I could see this look come across
her face. I could see that I had made this horrible mistake by saying what
I said to her. It really limited her freedom from that point on because
of how my statement impacted her. I felt really bad . . . because I limited
her in what she was feeling and saying rather than allowing her to just
be who she was. (Lydia)
Dysjuncturing the Group Process
Finally, an examination of how the group's
processes fell apart -- how the group went about dysjuncturing. The proceduring
"dysjuncturing" is used rather than other possibilities such as
coming apart or disintegrating because it implies that the communicating
process of the group came apart at a critical juncture. The prefix "dys-"
is used because it suggests something problematic in the coming apart, something
unintended and possibly negative.
One dominant dysjuncturing involved a conflict with realizing an ideal proceduring
of the group when two group members chose to leave. Both women left the
group because of significant differences between their vision for the group
and that of those who remained (although each of these two left on her own
volition, not as a bloc). As an example, Skip was the pastor of the church
with which the group was loosely affiliated and with which many of the women
were extremely angry. Skip said in her interview:
As the woman pastor of the church I felt a
responsibility to meet with the women and at least begin to know them better,
begin to understand who and what they were a little bit better. Give me
an opportunity to interact with them.
(Skip)
But after some meetings in which she had expressed
a strong disinclination to explore what she considered "witchery,"
she said,
I chose to absent myself from the group. I
think it helped the ladies because I am not sure they felt very comfortable
with having me there anyway. That is my opinion. They were much more free
to talk about what they wanted to without my presence. I know that. I think
it helped because I didn't cause any more frustration, and if I had stayed
in the group, once they had started that discussion, I'd have caused major
frustration (Skip).
At no time did Skip procedurally announce this
to the group. From the point of view of other group members, she simply
stopped coming. Tellingly, during the meetings after she stopped coming,
her name was never one of those mentioned as having been contacted or having
contacted someone to say she could not come to a meeting. Several meetings
later, I mentioned to Ruby that Skip had not come for awhile and she said,
"she isn't one of us. She doesn't get it."
Wilma left because she felt that the group was getting off track from dealing
with "ecclesiastical violence." Like Skip, however, she did not
tell the group this, although she did disclose it to me in her Sense-Making
interview. A frustration of mine as participant observer trying not to intervene
in the group process in major ways was that I did not feel I could say to
Wilma, "the discussions after you left got back on topic and were exactly
about ecclesiastical violence the women had suffered!" I also could
not say to the rest of the group, "Wilma is not coming because she
thinks you are not interested in exploring ecclesiastical violence."
Having done Sense-Making interviews with both of the women who left I am
able to reveal this dysjuncturing aspect of group process in a way rarely
found in the literature. [11]
Recalling that the group process is an attempt to bridge a gap, one Sense-Making
methodological note is that Skip and Wilma were pointing to significantly
different gaps than the other women, all of whose gaps were the same or
complementary. Skip was intent on bridging the gap between individuals and
a collectivity, the church and these women. Wilma wanted to bridge the gap
which might be defined as a collectivity relating to itself -- she saw the
institutional church as flawed by oppression but capable of transforming.
In contrast, the other women saw their gaps as ones that they could bridge
by being with each other, being with "these women," particularly
in the face of a shared recent experience of disappointment with the church.
They did not want to transform the institution so much as to create a new
structuring together. Those who stayed had a vision of the group that either
matched or was harmonious with this vision. They agreed sufficiently on
the identity of the gap for which this group was to be a bridge.
This is an instance where "difference makes a difference" in significant
ways. Even this small group was not monolithic in understanding what it
was doing together, which nicely illustrates an axiom of Sense-Making: even
those apparently occupying the same time-space are not.
Discussion and Conclusions
This was the first time I had used a communication-as-procedure
perspective to study individual sense-making in the context of collective
structuring of a group process. In the context of this project, a communication-as-procedure
perspective was applied in two primary ways. One was embedded in the in-depth
Sense-Making interviews, as is common to all Sense-Making interviews, attending
to how people see themselves as moving through time-space. The second was
as the primary analytical tool for "reading" informant narratives
and organizing what they had to say about feminist group process as they
lived it.
In essence, then, I used a communication-as-procedure perspective both as
a way of observing and listening and as a way of organizing data. As is
characteristic of qualitative research, I did many less structured readings
of my informant's interview transcriptions. It was only after I began to
systematically apply the communication-as-procedure analytic pictured in
Figure 1 that it became clear that this was a powerful tool for systematically
revealing patterns and practices which I could grasp only intuitively or
anecdotally without it.
In addition, the systematization imposed by the analytic constrained my
biased perceiving as a participant observer. Without using it, I would never
have been so scrupulous and non-judgmental in listening to each women's
perspective, nor would the fullness of their sense-making have been revealed.
The theoretic underpinnings allowed me to create my own deductive frame
and helped me to address systematically what other theorists had only presented
anecdotally.
The intent of this project was to examine the intentional, emancipatory
collective invention of a feminist group process. By participating in and
observing the feminist process of a naturalistic, bona fide small group,
I encountered the difficulty of realizing an emancipatory vision by such
a group. Many of the problems seemed centered in inadequate communicative
procedures and ignorance, indifference or inability to both dismantle previous
habitual communicative procedurings and to create new ones which were adequate
to realize the vision.
The analysis of the feminist consciousness raising group process as presented
in the literature suggested that it involves egalitarian, pluralistic and
democratic ideals which rest on assumptions about communication. The process
described by Folb was very structured, and if followed closely, would seem
to have the potential to achieve some of the goals of consciousness raising,
specifically as a tool to create a new social structuring.
In the naturalistic, bone fide women's spirituality group which I studied,
axiomatic elements of the process common to all small groups were obscured
and not entirely constrained by the intentional procedurings of the group
so that their vision was incompletely realized. As long as group members
remained in ignorance of these axiomatic elements, the deeper processes
remained invisible to them, yet still governed the group process, leading
to unintended and undesired consequences.
The primary conclusion to be drawn is that incomplete attention to the specific
procedurings of group process meant that the group was unable to invent
alternative procedurings that fulfilled their process ideals. This limited
the differences the group was able to handle. It is a basic premise of Sense-Making
that achieving emancipatory ideals requires communication invention. Inattention
to micro-practices limits that potential and, thus, the useful struggle
toward ideals.
That being said, the women who remained in the naturalistic, bona fide group
which I studied, particularly those who initiated its organization, often
commented to me during the time the group met and in the years that followed,
that this group was deeply meaningful to them, that something remarkable
happened in it. They felt that they had realized their vision, at least
in part.
Notes
[1] A distinction can be made between procedurings
and verbings with the former term reserved for sequences or chains of verbings,
which have been routinized in some way. This distinction is not central
to the arguments presented in this article.
[2] This article is drawn in part from the author's unpublished doctoral
dissertation (Clark, 1995). Portions of the dissertation have been presented
in conference papers in 1996 and 1997 at meetings of the International Communication
Association.
[3] For contemporaneous authors writing about the role of consciousness
raising or CR groups in the second wave of the Women's Liberation Movement,
see Cassell, 1977; Freeman, 1995; Morgan, 1970; Starhawk, 1982; and Steinem,
1992.
[4] Contemporaneous feminist scholars and activists who attended to the
processes of feminist small groups include Allen, 1970; Cassell, 1977; Dreifus,
1973; Freeman, 1975; Morgan, 1970; Sarachild, 1968.
[5] For discussions of the other small group processes that second wave
feminists relied upon for their invention of the consciousness raising group,
see Chesebro, Cragan and McCullough, 1973; Dreifus, 1973; Steinem, 1992.
[6] For scholars dealing with the observation that women seem to derive
much of their sense of self in their connecting with others, see Belenky
et al., 1986; Butler & Wintram, 1991; Counselman, 1991; Gilligan, 1982;
Meyers & Brashers, 1994; O'Brien Hallstein, 1999; and Welch, 1985.
[7] Scholars who are concerned that women's voices have been silenced in
a male-dominated society, see Benhabib, 1992; Cannon, 1988; Chopp, 1989;
Christ, 1986; Collins, 1986; Fulkerson, 1994; Harding, 1991; Hartsock, 1983;
Morton, 1985; Ronan, 1998; and Wetherilt, 1994.
[8] Scholars and workers who have written about the use of feminist groups
to help women discover and reclaim their voice include Butler & Wintram,
1991; Chinn, 1999; Counselman, 1991; O'Brien Hallstein, 1999; Iannello,
1992; Meyers & Brashers, 1994; Starhawk, 1982; and Wetherilt, 1994.
[9] Feminist theological explorations of the emancipatory potential of women's
spiritual and/or religious groups include Cannon, 1988; Clark, 1999; Clark
& Diggs, in press; Chopp, 1989; Christ, 1986; Fulkerson, 1994; Isasi-Diaz,
1993; Morton, 1985; Ronan, 1998; Starhawk, 1982; Welch, 1985; Wetherilt,
1994.
[10] The choice to use the sometimes awkward gerund form to describe these
behaviors -- e.g. behavings, verbings (Dervin and Clark, 1993; Dervin, 1993)
-- is an intentional interruption of the reduction of process to outcome
which has pervaded communication theorizing. Making the gerunds plural is
intended to emphasize that there is no one way to enact a given behavior,
either across time-space or across persons.
[11] See dell'Olio, n.d. for one instance of dysjuncturing mentioned in
the literature on consciousness raising group. In her letter of resignation,
dell'Olio strongly critiques the procedures of one feminist consciousness
raising group.
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