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Volume 14 Numbers
3 and 4, 2004
PUBLIC SPHERE Birgit
Bräuchler Abstract. This paper is an attempt to bring
Internet, democracy, conflict, and identity research together through a case
study of the Moluccan conflict in This paper is an attempt to bring Internet,
democracy, conflict, and identity research together through a case study exploring
the involvement of the Internet in the Moluccan conflict in The Moluccan Conflict & the Internet The Moluccan
conflict broke out in Ambon, the capital of the Most analysts agree that religion was only instrumentalized
(e.g. Aditjondro, 2001; Bubandt, 2001;
Feillard, 2000a; Feillard,
2000b; Joseph, Manuhutu, &
Smeets, 2000; Manuhutu, Meuleman, Schulte Nordholt,
& Willemse, 2000; Murdoch, 2001; Rachmat, 2001)
, but opinions differ concerning the main forces behind the tragedy
– the military, the former Soeharto regime, some provocateurs, ideologists,
or people with economic interests. The Moluccan conflict is multidimensional
and complex, fought out on both the local and national level. Another level
not yet taken into account is that of cyberspace. As I will show, the Moluccan
conflict is extended into cyberspace by different religiously oriented actors;
the Internet provides means for the parties involved to present their views
of the conflict and at the same time construct imagined communities and identities,
thereby influencing the conflict. [5] This article analyzes the perception of the local
context by the Internet producers and how they present it to the outside world.
A conclusion is drawn about the role of the Internet in the Moluccan conflict
concerning its image as an “ideal public sphere”. Is the Internet used as a space for rational
and egalitarian debate and communication between the groups presenting themselves
online and within these groups? Does the Internet and the way it is used by
the Moluccan cyberactors contribute to conflict resolutions or to the deepening
of the gulf between the warring parties? To address these questions
I first consider the groups that are online, their motivations and aims, whom
they claim to represent, and the modes of online communication used. Further
I outline the discourse conducted within and between these groups. I analyze
what kind of images and identities are constructed and what kind of interaction
takes place. Concepts & Theories Before reflecting on the Moluccan cyberspace,
some general ideas about the concepts and theories used in this study are
outlined. Internet researchers from diverse disciplines
are investigating the potential and the restrictions of the Internet as a
medium providing space for an (ideal) public sphere. By the public sphere
Habermas (1987;
2001) means, first of all, a realm of our social life in
which something approaching public opinion can be formed. It is a sphere of
open and unconstrained communication where access is guaranteed to all
citizens, independent of the government, dedicated to a rational and
egalitarian debate. The discussion can be summarized briefly into two points of
view: One is promotion of cyberspace as an acephalous network, the final
realization of the “ideal public sphere”, where hierarchies are
ignored; freedom and participative and egalitarian communication are enabled,
where everyone can be author and recipient at the same time (Hicks, 1998, p. 53;
Lévy, 1996; Rheingold,
1993, Introduction and Chapter 4). The other pole regards the Internet as
antidemocratic, as a place where control is omnipresent and privacy violated;
extremisms and cybercrime can grow, new elites emerge, and the powerful become
even more powerful, since established legal, moral, and ethical procedures are
not easily transferred to cyberspace (Dijk, 1999, pp. 101, 116, 125; Hamelink,
2000, p. 19; Hartmann, 1998, pp. 12, 16; Piliang, 2000; Rheingold, 2000,
Chapter 10). Obviously, the former group sees a high
democratizing potential connected to the Internet, while the latter fears its
instrumentalization by the powerful to spread their views and opinions (mind
management) and as a new tool for suppression (Castells, 2001a, pp. 350-351; Dahlberg,
2000; Kollock & Smith, 1999, p. 4; Slevin, 2000). In my opinion, we should not lapse into
excessive pessimistic or optimistic prognoses. Rather, we should determine how
the Internet is currently used by diverse groups and people and thus develop a
leveled view of what the Internet is currently contributing to the process of
democratization at both the local and global levels. There are clear hints that
the Internet is a mobilizing factor in several social movements, not directly
responsible for providing democracy but at least offering an arena where diverse
voices can be heard. An often cited example is the cyber movement of the
Zapatistas in Religion, Identity & Community in Cyberspace The presentations in the Moluccan cyberspace
run along religious lines. The potential of religion as a major source of
identity has frequently been emphasized (e.g.,
Rutledge, 1985; Schiller, 1997). Religion seems to be an ideal means for an effective
identity project. Using the concept of flexible and negotiable identities [6]
religion can easily become extremely important for people involved in a
conflict. It has also been demonstrated that the media heavily influence the
conflicts on which they report (e.g.,
Allen & Seaton, 1999; Carruthers,
2000; Thrall, 2000). The Internet as a medium in conflict has hardly been
researched. The potential for influencing a conflict is high since the Internet
is almost non-controllable [7] and its sites offer
extremely selective information that is often not verifiable. The Internet
facilitates the combination of traditional media like print media, radio, and
TV on one platform. Furthermore, it provides other modes of communication like
Web sites, newsgroups, electronic mail, file transfer, and chat. The change in spatial and temporal perceptions
and the potential integration of text, images, and sounds in the same system
fundamentally change the character of communication (see Castells, 2001b). It makes online environments ideal playgrounds for
the construction process of identities (Bahl, 1997, p. 132) and provides means for the extension and the
imagination of communities, which constitute part of the Moluccan conflict
– almost out of reach of the government’s control and influence.
Following Mach (1993,
p. 269) I define collective identity as a dynamic process of
reciprocal and mutual identification between partners in a social situation. It
is created symbolically through the construction of boundaries and images which
define groups and relations between them. Moluccan cyberactors are concerned
about the Moluccan conflict and their identities evolve in the dynamic
processes of online communications and through their relation to the offline
dynamics, as I will outline below. It will become clear that boundaries between
“us” and “the others”, in other words inclusion and
exclusion, are essential collective identity strategies. The so-called “virtual communities”
[8] are among the most discussed subjects in the field of
Internet research and are either seen as totally separated from reality, as
interconnected with it, or as simply non-existent (e.g. Dijk, 1999; Jones,
1997; McLaughlin,
Osborne, & Ellison, 1997; Miller & Slater,
2000; Slevin, 2000; Turkle, 1995). I would like to refer to Benedict Anderson (1983) and his concept of “imagined
communities”, which is not at all that different from “virtual
communities”. In discussing imagined communities of nations and national
identity Modes of Communication &
Identity in Cyberspace The modes of communication used for actions and
presentations on the Internet already bring a lot of implications concerning
the motives and objectives of these groups with them. Some of them are more
conducive to an egalitarian and democratic discourse, others are not. Generally
the Internet supports uni-, bi-, and multidirectional modes of communication,
each one serving different purposes. Unidirectional modes, for example, prevent
online discussions and might be used to impose values and constructs on the
user rather than give her/him the possibility to join their negotiation.
Further it has to be differentiated between private and public cyberspace (Piliang, 2000, p. 105), the former offering restricted access (for example
to mailing lists), the latter open access. The modes used by the actors in the
Moluccan cyberspace are unidirectional newsletters and Web sites and
multidirectional mailing lists. Therefore I elaborate more on these modes and
their potentials for identity and community formation. Web sites give individuals as well as groups
the chance to present themselves on the World Wide Web. Daniel Chandler (1998)
outlines how personal homepages contribute to the construction of
identities on the Web. According to Mailing lists are e-mail discussion groups organized via a
central operator which distributes contributions among its members and has the
option to act as moderator. Some mailing lists accept a restricted number of
members only; others are open for the public. Because of its interactive
character this mode of communication is much more apt to negotiate and form
solidarity online communities than for example Web pages, where the visitor is
much less involved into the negotiation process (McLaughlin, Osborne,
& Ellison, 1997, p. 149; Rubio, 1996). Christian Stegbauer (2001, pp. 278-283) argues that Internet based communication forums,
especially mailing lists, are typically structured into a periphery and a
center, according to the frequency and the knowledge with which members
contribute to it. In the center we find the central actors dominating the forum
with frequent and/or detailed contributions. In the periphery Stegbauer
differentiates between discussants, posters, and lurkers. Discussants are
active as the central actors, but their activism is often restricted to certain
subjects and/or a limited period of time. Posters only give hints to events or
new books, or pose questions that nobody likes to answer, as Stegbauer states.
The passive lurkers make no contributions but only ‘listen’ and
usually constitute the majority in online mailing or news forums. Stegbauer
does not explicitly mention moderators, who make decisions about the acceptance
of new members and the posting of contributions into a forum or list. Thompson (2001, p. 36) compares the role of the moderator with the police,
Kollock (1999,
p. 5) with a mild dictatorship. The role of the lurkers is also discussed.
While they are often regarded as people who contribute little (Kollock & Smith,
1996, p. 116), Stegbauer (2000, pp. 127-128)
claims that they are an important element in constituting the Internet as a
social space. First of all, they compose the majority of the members. Their
number therefore is a strong indicator for the interest in and the importance
of a mailing list and its topics. Lurkers can also act as multipliers
forwarding the information they get and spreading the news on other channels.
Katie Argyle (1996) argues that silent members can become as
(emotionally) involved as active ones. Newsletters have to be differentiated from
mailing lists. They only offer a unidirectional mode of communication.
Information is provided by an authoritative center and distributed via e-mail
among the subscribers of the newsletter. The descriptions and analyses of the online
projects I deal with in the next sections are based on long-term participant
observation online. This extensive online research, which is typical for ethnographic
research, was conducted next to offline field research for my dissertation
project from end of 2000 until late 2002, and proved to be an essential
prerequisite for finding answers concerning the connection between public
sphere and the Moluccan cyberspace. Results of my offline research are
consulted for the characterization of the Moluccan cyberactors and
interpretations of the online data. In the beginning there was hardly any
information about the Moluccan conflict available on the Internet. But very
soon after one was confronted with a flood of information what Shenk (1997) calls “data smog”. A lot of Web sites
concerned with the Moluccan conflict emerged. I focus on the Internet
contributions of people directly involved in the conflict (unlike the alleged
Zapatistas’ cyberpresentations), which are rather scarce. These sites are
the most interesting ones since they claim to provide first hand information,
this way shaping the image of the conflict in the outside world. There are in
fact only three organized groups directly involved in the conflict continuously
being represented on the Internet. The Moluccan Christians are primarily
represented by the Crisis Center of the Diocese Ambon (CCDA, Catholic) and Masariku
Network (Protestant), the Muslims by the FKAWJ. [9]
Moderate local Muslims do not seem to have a voice at all on the Internet.
Since the CCDA reports are more or less a one-man-project, I will not take them
into further consideration here. [10] Masariku Network was the first Moluccan group
regularly providing information about the conflict in the To analyze the Web page I chose a phenomenological
and contextual approach and I conducted a content analysis of the diverse
contributions, menus, and submenus. I analyzed which materials (text, images,
sound, symbols, forms, citations, links, contacts) were used and the way they
were presented. Since its set up I regularly visited the Web page and was
therefore able to follow its dynamics. To understand the meaning of all the
elements, symbols, and contributions the context always had to be taken into
account: the Web page as a framework, its online context, the current situation
in the Moluccas and in After introducing myself to the list owners of
the groups and, in the case of Masariku, to the group members, I was a lurker
most of the time. [13] Jeanette Hofmann (1998) argues that the reading of mailing lists offers a new
perspective as a research method. Compared with qualitative interviews and the
analysis of documents this method is much more useful to find out about the
emic perspective on the Internet and the rules and regulations constituting it
as a societal space. As I see it, it is essential to follow the discourse long
enough to grasp the interconnections of offline and online dynamics and to get
an impression of emerging collective identities or communities. I agree with
Lori Kendall (1999,
pp. 70-71) who argues, that the impression of anonymity in a
forum often vanishes after following the discourse long enough. Besides
analyzing the contributions themselves I also tried to find out how the different
societal communication spaces are structured using Stegbauer’s
center-periphery scheme, and how members communicate and interact with each
other and how they interact with or refer to other groups involved in the
Moluccan cyberspace. Instead of actively participating in the lists I exchanged
(private) e-mails with the owners, the moderators, and the majority of the
central actors and conducted semi-structured interviews this way. The outline
of these interviews and ‘talks’ very much depended on the situational
context of the specific user and developed along our e-mail exchange. The same
counts for my e-mail contacts with the Webmaster of the FKAWJ site. As an ethnographer it was important to gain
insight into the local situation of the Moluccan conflict as well, since it
provided the basis and the context for the Moluccan cyberspace. This proved to
be a very difficult venture because of the chaotic and sometimes quite
dangerous situation in the The research being carried out on two levels,
online and offline, does not imply that these levels shall be seen separated
from each other (the so-called “virtuality” versus
“reality”), but instead are conceived as equal parts of one reality. Only through seeing the
online level in relation to the offline level does it obtain its
“real” meaning and importance. Nevertheless, it is interesting to
analyze the online level without immediately also taking the activities of the
offline level into account, to get an impression of the image these Internet
presentations create for an audience that has no other information channels and
has no other contacts to the local level, and to grasp the online dynamics
which are then to be related to the offline ones. Moluccan Cyberactors & Their
Strategies Who are the Moluccan cyberactors? Who do they
claim to represent? Do they enable egalitarian communication among their
members and how do the groups interact in cyberspace? Are there indications of
the Internet serving as an “ideal public sphere”? The two groups have the same motivation in the
end: they want to spread news and background information about the conflict
trying to get donations and other kinds of support and invoke solidarity with
the fate of their religious brothers. Through the necessarily selective
information policies specific images and identities of the groups and the
conflict are constructed, which influence the national and international [14]
audience and thus the ongoing conflict. The Internet as a medium is selected
mainly because of its speed and efficiency in reaching a lot of people at the
same time. Many authors agree that online communities primarily exist as
interest groups (e.g. Dijk, 1999, p. 160; Mizrach, 1995; Schwara, 1999, p. 271; Watson, 1997, p.
124) and as imaginations through “which a community
… can textually produce itself, thus imagine itself–as well as
present itself to the outside world, and thus produce an image” (Mitra, 1997, p. 55). But the ways the two groups presenting the Moluccan
conflict on the Internet try to achieve that and the effects their policies
have are quite different. The contributions of both groups are obviously
religiously oriented, even if this is not a conscious process in all cases. [15] While the Muslims direct their appeals mainly to the
national Muslim community and the world umma,
the Christians plead mostly with international Christian associations, the The group’s
settings in Yahoo are: restricted membership, unmoderated, all members may post
messages, and the archives for members only. The result is a closed group where
open discussion is promoted. According to the founders, the group was set up to
counterbalance the one-sided coverage of the Moluccan conflict by the Muslim
dominated national press. [16] The intention of the list is described as being
an information distributor on the Moluccan conflict and the trouble the
churches in Contributions. The six kinds of contributions
delivered via the Masariku mailing list mounting to a number larger than 9700
until August 2002 are: (1) Reports by the Masariku Network itself, (2) reports
by other Christian organizations in Ambon (such as CCDA), (3) articles from the
local, the national, and the international press and other Indonesian
newsgroups like SiaR, Apakabar, and AmbonNet, (4) reports, analyses, and
letters from organizations outside the Moluccas, which are apparently dominated
by national and international Christian organizations, the UN, and the US, (5)
requests to pray together and appeals to the community to join demonstrations
in different parts of the world, and (6) comments to all the aforementioned
contributions. [18] For its own reports Masariku uses
local informants and local, mostly untrained journalists. Their contributions
cover almost exclusively the Christians’ situation. [19]
Messages are often concluded with a prayer or with an appeal to god. The
regular Masariku Reports and Updates cover current news about the conflict and
conflict analyses. The Masariku Testimony series provides Christian eyewitness
reports by refugees, people attacked or forcibly converted, or by traumatized
children and women. The Portret Maluku
series frequently delivers photos of victims and damage to private and public
property. The combination of these different kinds of reports creates an aura
of authenticity and truth and enables the members to identify with the victims.
Identity. Analyzing the contributions of the
first months is essential to examine the process and the backgrounds of an
evolving Masariku identity. Part of the founders and the active members of
Masariku are also active members of the Protestant church who are located in
Ambon and other parts of Interaction and
Communication.
About 10 percent of the group members, the central actors in Stegbauer’s
words, dominate the discourse either with their own contributions or by
forwarding reports and articles they regard as relevant for the Masariku
Network and its purposes. After getting in touch with most of the main
contributors by e-mail, it became clear that the center’s inhabitants are
mainly Moluccans either living in the Moluccas, somewhere else in Indonesia, or
abroad (diaspora). The majority of list members (about 90 percent) are lurkers,
just as I was for most of the time. Some of them once in a while become posters
or discussants when an issue comes up especially precious to them, or a topic
where they can contribute some knowledge depending on their professional focus,
their ties to specific places in the Moluccas, their place of origin, or their
current place of residence. Discussions mostly concentrate on certain issues
like forced conversions, the elimination of Christian villages, and the impact
of the Laskar Jihad. Besides, there are many single postings that are not or
hardly discussed. This might have something to do with the fast-moving conflict
and the central actors constantly trying to keep up with it. The authority of
the central contributors living right in Ambon and the authenticity of their
information hardly seems to be questioned by the other members. All try to
contribute whatever they can, express their solidarity by calling the other
members “friends” or “brothers and sisters”, by appeals
to pray together or to join demonstrations in specific localities. Offline context. These impressions are to be related
with the results of interviews conducted online and offline. First of all it
was interesting to hear that the term “unmoderated” does not really
reflect reality. To become a member of Masariku it is necessary to apply, and
not everyone is accepted. According to the list owners, in the beginning
Muslims were also accepted as members. But soon they were blamed for posting
provocative messages and committing virus attacks and were consequently
excluded from the list, which then became exclusively Christian. The moderator
also excludes other contributors who post what he regards as incendiary pieces.
Still, there is a lot of provocation going on, which I will outline later.
Through the mailing list, Moluccans living in the diaspora, national and
international Christian organizations, and (non-)governmental organizations of
mainly Western countries get informed and therefore also involved in the
conflict and identity strategies of the active list members. However, reactions
and actions taken by these organizations or by individual members do not seem
to take place in the societal online space created by Masariku. Instead, these
people get in contact with the owners via private e-mail or meet offline to
re-check information and plan actions. While the foundations are laid online
actions with effect on the local conflict, like financial support, sending
investigation teams, NGOs or governmental legations to the Moluccas, and
forwarding the information into the European parliament and U.S. governmental
and nongovernmental organizations, mainly transpire offline. Reflexion. What conclusion can be drawn concerning
Masariku identity politics and the public sphere: With regard to the online
level, it is possible to speak of: (1) an identity project determined by the
materials used and the line of argumentation of the dominant actors, and (2)
an imagined community (since not all of the Masariku members know each other),
which is characterized by information exchange and the expression of solidarity.
When the offline level is included in the analysis, it becomes clear that
the online community is based on a densely knit offline community (the Masariku
founders and their friends). The Internet provides means to integrate the
Moluccan diaspora as well as Christian and other organizations worldwide.
But since no open access is guaranteed and potentially disturbing members
are excluded, the social space constituted by the Masariku mailing list is
no public sphere in Habermasian sense. Still, several active members discuss
in an egalitarian sense according to their facilities and abilities, and negotiate
and shape the Masariku identity through their contributions, and even the
passive lurkers, while staying silent, give the impression that they consent
with the general line of argumentation. Relating the online to the offline
level, it can be seen that an international network is created that plays
an active role in a local conflict. Regarding Diani’s
(1992, p. 7)
four aspects
of the dynamics of social movements – networks of informal interaction; shared
beliefs and solidarity; collective action on conflictual issues; and action
which displays largely outside the institutional sphere and the routine procedures
of social life – we could well call the Masariku online and offline project a multi-local
social movement. The movement’s vehicle and its connecting and mobilizing
element is the Internet. The FKAWJ presents itself online via a mailing
list and an elaborated Web site. The introduction of the two modes is carried
out in a different way then in the Masariku case, since both mailing list and
Web page put more emphasis on presentation rather than on interaction and
negotiation, two elements that were central to the Masariku project. After
outlining the set-up of the list and site, the collective identity presented is
analyzed as well as the interconnection of online and offline presence of the
FKAWJ. Mailing List. The group’s settings are quite different
to the Masariku ones: open membership, all messages require approval, only the
moderator may post, public archives. Choosing these options of the Yahoo
mailing list facilitator a unidirectional newsletter is created, thus
explicitly avoiding any open discussions. The Webmaster is the central and only
actor in the list, nobody else is allowed to post any message. The Laskar Jihad
and the Mujahidin in the Moluccas are the exclusive sources. All of them are
very much influenced by the charismatic leader of the FKAWJ, Ja’far Umar
Thalib. The intention of the list is to regularly provide recent information
about jihad in the Moluccas and the Laskar Jihad. [20]
The FKAWJ additionally uses the polls section of the Yahoo group facilitator to
arouse anti-Christian sentiments, the members section, so that members can
contact each other, and it also puts a link to their proper Web page under the
address section. FKAWJ Web site. The homepage of the FKAWJ offers the most recent news on ongoing
conflicts in Indonesia, in which the Laskar Jihad are involved, with focus on
the Moluccas. The daily updated news page is completed with citations of the
Koran, [21] a list of solicitors and diverse bank
accounts for donations. All material and information is exclusively provided by
FKAWJ members. No links to other sources are given. [22]
Besides news archives beginning in March 2000 general information about the
Laskar Jihad is given, forms for donations and applications for becoming a
Laskar Jihad in Ambon, and e-mail contact with the forum. The message of the
FKAWJ is strengthened through the addition of relevant articles, press
releases, authoritative treatises and fatwas about jihad, and a section
including frequently asked questions. A gallery section provides pictures and
maps showing the territorial captures of the Laskar Jihad in Ambon; a download
section offers “fan articles” like wallpaper motives and the logo
of the Laskar Jihad (crossed sabers), and sound files such as the speech given
by Ja’far Umar Thalib at a religious mass meeting at the Senayan stadium,
Jakarta, in April 2000 before sending Muslim fighters to the Moluccas. Identity. The Laskar Jihad’s cyber
presence is a religious project, which regards the Moluccan conflict as part of
a struggle against a Judeo-Christian dominance worldwide. The only authorities
accepted are the sources provided by Islam the way they are interpreted by
Ja’far Umar Thalib: the Koran, the Sharia, and fatwas of well-known
Muslim clergies. The Laskar Jihad Web site constitutes an authentic symbol of
the true Islamic religion and a provider of a pure Islamic identity
forestalling any negotiations. While most Christians try to avoid talking of a
religious conflict, the FKAWJ explicitly
does. They often use perang salib
(crusade) or perang sabil (religious
war) in their reports. The goal of the FKAWJ is the Islamization of the
Moluccas and the application of the Muslim law (Sharia) throughout Indonesia. The Islamic community in Indonesia
has to be purified by stamping out all kinds of misconduct, especially
prostitution, gambling, and drunkenness. In the Moluccas several actions were
taken to destroy alcoholic drinks, close down places of prostitution, and in
one case even kill a man who committed adultery by stoning. Offline Context. The FKAWJ Internet presence can be
seen as a direct reflection of their offline identity and policies. It is a quite
radical and authoritarian organization with a very strict ideology, which
leaves no room for compromise, neither online nor offline. The Internet is not
thought of as a means for deliberation or identity negotiations but to present
the FKAWJ’s religious ideology. On the other hand, both its Internet
projects are open to the public in the sense, that everybody can access the
group’s archives and sites. Since FKAWJ members are absolutely convinced
of their identity they don’t bother confronting the public, which has no
chance to take influence anyway. The only pseudo interaction taking place
online is the publication and the answering of carefully selected
readers’ letters on the FKAWJ Web site, which only serves to underline
the organization’s main line of argumentation. In other words, the
Internet is used as a blackboard for posting theses but definitely not as a(n
ideal) public sphere. Nevertheless, these theses can well initiate
controversial discussions in other spaces on- or offline. Reflexion. As in the
Masariku case the FKAWJ online project only obtains its full meaning concerning
its effects on the Moluccan conflict when it is related to the offline level.
As online the FKAWJ in Ambon is a very close and rigid organization whose
members live quite isolated from the local population. On the other hand, its
media and information policies offline are quite open, but, as online, only in
one direction. They have their own radio station in Ambon and publish their own
biweekly bulletin and regular flyers and spread them in Ambon and all over
Indonesia. The FKAWJ Web page provides forms for donations and for the
recruitment of Laskar Jihad. Here again, foundation-stones are laid online, but
for the final recruitment the applicants have to go physically to the FKAWJ
office. [23] Also Muslims from abroad were
attracted by the Web site and came to Interaction between Internet Performers Other useful instruments for the Moluccan cybergroups
to express their ideas and feelings and to continue their identity politics
are particular strategies only the Internet provides. I will sketch the phenomenon
of (inverse) cross-posting and flame wars. “Posting” means putting
a message into a mailing list or newsgroup one is either member of or regularly
attends. “Cross-posting” means putting the same message additionally
in a list where it does not fit in, usually for provocation and inciting a
discourse or conflict (Mitra, 1997, p. 67)
. The Internet performers in the Moluccan context use cross-posting
in an inverse way. They forward messages from other mailing lists or newsgroups
into their list in order to effectively comment, criticize, or mutilate them
while remaining in a safe position (at home) or to get a reaction and support
from the other members. [24] Masariku is the group
mainly using the (inverse) cross-posting strategy. It frequently cross-posts
news reports from the Laskar Jihad into its own list. The contents of the
messages are left unchanged but their headings (subject field) are mutilated.
Popular headings are Laskar Jahat
(Bad Warriors) or Laskar Jahanam
(Damned Warriors), Provokasi (Provocation)
or Propaganda Laskar Jahat (Propaganda
of the Bad Warriors), Berita Dongeng
(Fairy-tale) or Berita Bohong (Story
of Lies). Another strategy is to cross-post parts of the Laskar Jihad Web
site, for example the list of donors of the FKAWJ, and let them speak for
themselves. Recently one of the Masariku members started cross-posting contributions
of Muslim mailing lists to Masariku in order to provoke discussion or to show
that not all Muslims are the same, that there are moderate Muslims as well. The anonymity provided by the Internet to
everybody who wants it is one of the main problems in Internet research and an
important strategy for Internet users at the same time. It can be advantageous
to cross-posters but problematic for the conflict itself. “Real”
identities can be hidden from the public. People can also pretend to be
somebody else and thus try to ridicule or harm an opponent. Mailing lists (or
Web sites) which exist for a longer period of time and whose membership is
quite stable offer a way around this problem. Following the discourse conducted
on the list long enough, identities and motives – “the politics of
identity” (Kendall,
1999, p. 71) – of the diverse avatars become visible to the
observer. The use of pseudonyms and anonymity is also common in the Moluccan
cyberspace. Some people use the identities of others either in order to
discredit the identity they pretend to be or to add comments and insults
without fearing prosecution. Masariku and the FKAWJ, both for example warned
about somebody using an e-mail address very similar to the one used by the
FKAWJ (laskar-jihad@yahoogroups.com instead of laskarjihad@yahoogroups.com),
which was used to spread insults against the Christians. Other Internet users
supposedly used pseudonyms to sneak into Masariku to spread provocative
messages and even viruses. The groups in cyberspace also directly refer to
each other’s Internet contributions, Web pages, and mailing lists, or
even personally to its authors, trying to discredit them. The Laskar Jihad Web
page for example very often refers to a well-known Christian homepage Ambon Berdarah Online (Bloody Ambon
Online) which gets most of its information from Masariku. Officially the owner
is known neither to the Muslims nor to most of the Christians. He is suspected
to be a Moluccan who lives outside the Moluccas. He obviously struggles on the
side of the Christians. The Laskar Jihad argue that this is one more proof of
the Muslims’ suppression and inferiority. Muslim reports also directly
attack persons of “real life” like the owners of the Masariku
mailing list. The language used for commenting on “the other side”
is sometimes quite rude. The way the Laskar Jihad write about the Christians is
an outstanding example: they are called kutu
busuk (bed bug), anjing (dog), or
babi (pig), they are purported to be
dirty and smelly. The reporting by the Christians (CCDA and Masariku) is far
less emotional and insulting. [25] The contributions
and comments using rude and insulting language follow the cyberspace tradition
of so-called flame wars. As Turkle (1995, p. 13) explains, “a flame war is computer culture
jargon for an incendiary expression of differences of opinion. In flame wars,
participants give themselves permission to state their positions in strong,
even outrageous terms with little room for compromise”. Mitra (1997, p. 74) argues that “power is exercised through the
process of ‘flaming’, where the errant voices are ‘burnt
out’ and subdued and quieted”. This seems to be a particular online
phenomenon since several Internet researchers noticed that “many people
who are perfectly polite in everyday life seem to forget their manners in their
e-mail” (Hamelink,
2000, p. 42). [26] Conclusion: Public Sphere & Moluccan Cyberspace In the preceding sections two quite different
online projects and their interconnectedness were presented. Against this
background I want to draw a conclusion concerning the questions mentioned at
the beginning of this article: Is the
Internet used as a space for rational and egalitarian debate and is there
communication between the groups presenting themselves online and within these
groups? Does the Internet and the way it is used by the Moluccan cyberactors
contribute to conflict resolutions or to the deepening of the gulf between the
warring parties? Theoretically, the Internet could provide an
ideal space for resolving conflicts. In cyberspace the conflicting parties
could meet, which might not be possible offline because of tense and warlike
situations, where – as is the case in the Moluccas – daily life is
separated along religious lines. They could talk to each other openly without
the restrictions of offline situations, without being physically threatened or
influenced by other interest groups, and try to find an acceptable solution for
peace. What happens instead in the Moluccan case is that both parties, the
Christians and the Muslims, use the Internet for their own purposes, each side
claiming that this is the only means to counterbalance one-sided reporting in
the national (Muslim-dominated) or international (Christian-dominated) media,
and in search for help and support. If this remains the only motive to enter
cyberspace, the Internet will not help in securing a sustainable solution for
the conflict, but will rather broaden the gulf between the two warring parties.
In this final section I outline, first, what involvement
of the Internet in the Moluccan conflict generally means and, second, what
the Moluccan cyberactors made out of cyberspace – the potentially “ideal
public sphere”. These two sections are interspersed with theoretical
and methodological reflections concerning the public sphere. Internet & the Moluccan Conflict A positive aspect of the integration of the
Internet into the information strategies of specific actors is that local
incidents and discourses the world otherwise hardly would have known of are
elevated on a global level. The Internet also brings together different levels
of conflict and authority on the same virtual stage, thus contributing to the
establishment of discourse between formerly separated levels. This means that
local rumors and the voices of people the world never heard of before might now
have the same effect as an article of a renowned online magazine or author. The
globalized local information is seen as first hand information and is
enthusiastically accepted by the international press. Since restrictions of time and space are partly
lifted online, the Internet also provides an expansive potential which both
sides, Christians as well as Muslims, use for their identity politics and the
formation of solidarity networks. Masariku pleas with the international
Christian community, international organizations, and the Moluccan diaspora,
and its members can share ideas, thoughts, and sorrows online and can build up
a collective Moluccan identity and community. Mailing list archives constitute
a group’s history and a fund of identity symbols, both of which enable
the enculturation process of newcomers – on the Christian as well as on
the Muslim side. References to other cases where Christians are persecuted by
Muslim radicals, like in Poso, Central Sulawesi, and calls for common prayers
also help to build up and strengthen the solidarity of the group. The Muslims
try to reach out for a global or at least national electronic umma. As Bunt (2000, p. 102) shows, it is a general trend among politically active
Muslim organizations to now regard the Web as an integral part of their
information strategies. The FKAWJ also seeks and shows solidarity by reporting
for example about their suppressed fellow-sufferers in Palestine. According to Appadurai (1996, p. 195-196) the “virtual neighborhoods of international
electronic communication … are able to mobilize ideas, opinions, moneys,
and social linkages that often directly flow back into lived neighborhoods in
the form of currency flows, arms for local nationalisms, and support for
various positions in highly localized public spheres”. This way action
networks evolve in the Moluccan case which usually refer themselves either to
the Christian or the Muslim side. However, especially on the Christian side, in
the framework of the Masariku based international network of (non-)governmental
organizations, there are also attempts to try to bring the conflicting parties
together offline and to promote peace making measures. Unfortunately this has
hardly any repercussions upon cyberspace. Only recently one of the Masariku
founders, a very engaged protestant reverend, discovered peace journalism. He
claims that he tried to integrate Muslims in the Masariku Network from the very
first beginning but had to give up because the situation made border
transgressions impossible and even the Internet did not seem to be save enough
(I mentioned the virus attacks above). Since mid-2002 he posts more and more
reports about the attempts of Christians and Muslims to come closer together
again and he also starts to accept Muslim list members again. [27] Unfortunately there is no similar effort on the
Muslims’ side, at least not online. Public Sphere & Moluccan Cyberspace Theoretically, everybody should have access to
the Internet and an egalitarian discourse should be possible, but practically,
only a minority has access and the discourse in cyberspace is dominated by
certain elites, leading personalities, and outstanding spokespersons. In this
respect, cyberspace is not any better than other public spheres, according to
Yasraf Piliang (2000, p. 116).
On the one hand, the Internet gives Moluccan
actors a voice and spreads the news about the Moluccan conflict. The Internet
and the Moluccan cyberspace constitute a public sphere in the sense that people
and groups having access to the Internet and to the groups can freely express
themselves and compete with each other, and the audience can freely decide
which places to visit and which ones to ignore. The groups presenting the
Moluccan conflict online have the biggest potential to influence the perception
of the conflict mainly in the international, but also in the national and the
local context. They have the power over the flows of information. On the other
hand, there is always a risk that these prominent figures “may have
agenda of their own and do not necessarily represent the group as a whole any
more faithfully” (Benthall, 1995, p. 207). As Jim Jordan (1999, p. 115) argues, some of the fundamental patterns of
information flows in cyberspace need to be outlined to explore social power in
cyberspace. In between these groups online hierarchies can emerge by certain
people dominating the discourse through the sheer amount of messages sent,
through providing news very quickly, detailed and in an authentic way, by
provocating other members and by initiating discussions, or by moderators
reviewing articles before they are posted or throwing members out of the
subscribers list. What happens in the Moluccan cyberspace? In the
FKAWJ case there is indeed not much left of the ideal public sphere. The FKAWJ
uses a patriarchal way by imposing an idealized Islamic identity on its
visitors, this way providing an important supporting pillar in times of
identity crisis. Negotiations are neither permitted nor required since the
sources for this identity are seen to be out of reach for all humans anyway:
the Koran, the Sunnah, and the Sharia. The Masariku project on the contrary is
much more open allowing discussions for members of the mailing list. Masariku
does not provide stringent identity guidelines as the FKAWJ but nonetheless it
becomes evident that few highly active contributors dominate the discourse
negotiating the group’s identity. Still, it is the silent members own
choice to stay silent. That is different for the list’s applicants, who
are not allowed to “enter”. Each of the Moluccan groups uses the Internet
as a tool to create a more or less public online sphere for a specific audience
in order to shape their knowledge and their opinion about the Moluccan
conflict: on the Christian side the international community and the Christian
community worldwide, on the Muslim side the Indonesian nation and the umma. On the Internet a competition
takes place between these different spheres concerning the authenticity of their
discourses and the attractiveness for the audiences who can choose which sphere
they want to enter. Craig Calhoun (1995, p. 242) suggests to think of the public sphere not as the
realm of a single public, but as a sphere of publics (see also Keane, 2000; Sassi,
2000). He argues that in each of such publics certain
topics can be addressed, while others are repressed, and each space has its
dominant voices (245). He continues though that it means
no progress what concerns democratic practices if each identity group only
creates its own public without taking the interaction between and with other
groups into account and without promoting them. Democracy is only possible if
exchange takes place across the borders of these different publics (242). In the Moluccan cyberspace this crossing of
borders does not take place in a positive sense (only cross-posting and flame
wars). The deficiencies what concerns egalitarian communication and interaction
online within the groups were already discussed above. The Moluccan cyberspace
is dominated by certain religiously oriented groups and people and their
motives, who are influenced by the dramatic situation offline, who extend their
offline identities into cyberspace, and expand and idealize existing offline
communities, which are not that coherent at all. This way they strengthen
offline identities – Christianity and Islam – which might further
deepen the gulf between the warring parties. The identity projects of the
Moluccan cyberactors were characterized for a very long period of time through
their exclusivity, which was expressed in the textual and visual argumentations
or in the set-up of the groups as well as in the kind of interaction that took
place between these groups online. The “ideal public sphere” was
deconstructed through the identity politics of the Moluccan cyberactors. What I want to emphasize here is, that the
public sphere should not be seen as one
monolithic public space each individual should ideally have access to. Instead the public sphere consists of several
public spheres built up in different places and spaces and through different
kinds of geographies and media, the reach and the audience of which can differ
tremendously. When talking of the public sphere, we do not only have to take
the diverse public spheres into account and their characteristics. What is just
as important is to analyze the interconnectedness of those diverse public
spheres, like, for example, the Masariku mailing list, the FKAWJ Web page, and
public offline spaces in the As presented above, it is important to think of
public sphere as a potpourri of spheres that can overlap as well as interact
with each other. The different public spheres concerned with the Moluccan case,
for example, are located online as well as offline. To draw conclusions
concerning the role of the Internet in the Moluccan conflict and its impacts it
is necessary to take the interconnectedness of the diverse public spheres and
of the online and the offline level into account. Such an integrative approach
implies that researchers should regard the investigated public spheres as
interconnected and combine online with offline research. EndnotesAcknowledgments: This
article is a revised version of a paper presented at the Euricom Colloquium
“Electronic Networks and Democracy”, [1] Throughout this paper the
Internet is regarded as the main factor constituting the social space called
“cyberspace” (compare
Hicks, 1998, p. 52; Lévy, 1996)
. The prefix “cyber-” refers to phenomenon that take place
in this space, refer to it or are active there, like cyber presentations or
cyberactors. [2] The settings and the
parties involved in the conflict differ a lot in the three major subdivisions
of the Moluccas (Northern, Central and South-eastern [3] Religion is an issue in
the [4] For the religious philosophy
and the background of the FKAWJ and its leader Ja’far Umar Thalib see
Aditjondro,
2000; Hasan, 2000; Hasan,
2001; Hasan, 2002.
[5] Even if only a small
percentage of the Indonesian population has access to the Internet, its role
and influence on the current struggle for democratization and stability in
Indonesia, especially since the attack on the Headquarter of the Democratic
Party of Indonesia (PDI) on 27 July 1996, has been outlined by several authors (Basuki, 1998; Hill & Sen, 1997; Marcus, 1999;
Sen & Hill, 2000). [6] This goes back to the
situational approach of Fredrik Barth (1969) to define “identity”.
[8] Howard Rheingold is the
ideological father of the virtual communities since he initiated the debate
with his book The Virtual Community:
Homesteading on the Electronic Frontier in 1993. [9] All three groups are
called “Moluccan cyberactors” in this paper since they all inhabit
the Moluccan cyberspace, even if they do not originally come from the Moluccas. [10] This does not imply that
the reports are of no significance as a source of information. To the contrary,
since the language used is English it is very much internationally oriented and
the author is often commented on as somebody who tries to report in a neutral
way (see for example http://www.maluku.org/portal/ and http://www.websitesrcg.com/ambon/links.htm, April 2003).
But since his informants are mainly on the Christian side this proves to be a
very difficult venture. [11] The distribution of the
newsletters via e-mail was halted on October 4, 2001. According to the
Webmaster of the FKAWJ, this happened because of the adverts of women only
dressed in bikinis often attached to their news by Yahoo (personal e-mail
communication, November 28, 2001). [12] The Web site was
restructured in May 2002. According to the Webmaster this new Web site is not
in its final shape yet. Principally it has got the same contents as the former one,
just the technical part is different because of the increasing amount of data
to manage. This article refers to the former version – still accessible
via the archive section of the new Web site
(http://www.laskarjihad.or.id/old.htm), which was closed itself a couple of
days before the [13] “Lurking”
is described as unannounced observation of online interactions between
discussion group participants (Thompson, 2001, p. 35). Still, I was a legitimized observer since the
mailing lists and newsletters are not generally open to the public. I had to
apply for subscription first and the moderators decided whether to accept me as
a new member or not. [14] The Internet is the
main information provider for the international community, even for most of the
Moluccans in the [15] Especially when people
simply have no access to information from the “other side”. In
fact, there is no neutral information in a conflict, even if the parties claim
or at least try to be neutral (e.g.,
Carruthers, 2000, p. 17)
. What is said in the next paragraphs is not representative of all
Christians and Muslims in the [16] Personal
communication with the founders in February-March 2002. [17] Original version:
“Masariku mailing list adalah sarana distribusi informasi seputar
kerusuhan di Maluku dan kerusuhan yang menimpa gereja-gereja di [18] All "local"
contributions are in Indonesian. Only a very small amount of them is translated
into English. Contributions from international organizations and newspapers
are mostly in English, only very sporadically translated into Indonesian. [19] Nevertheless, Masariku
people emphasize that it is their goal to include Muslim views and experiences.
But in most cases these projects fail because of the tenseness of the situation
where Muslims are either too frightened to talk frankly to Christians or where
it is just not possible to contact each other. [20] Original version: “Milis Resmi Laskar Jihad
Ahlus Sunnah wal Jamaah. Berisi berita terbaru jihad di Maluku dan Laskar Jihad
Ahlus Sunnah wal Jamaah. Sumber berita langsung dari Laskar Jihad dan Mujahidin
Maluku yang disampaikan ke DPP Forum Komunikasi Ahlus Sunnah wal Jamaah. Berita
akan di-update hampir tiap hari, Insya Allah”
(http://groups.yahoo.com/group/laskarjihad). [21] Al-Baqarah 120
and 190; verse 120 accuses the Christians and Jews of consistently trying to convert
others and 190 encloses an appeal to all Muslims to fight against the ones who
are fighting them. [22] In the beginning
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Muslims in the [23] Personal communication
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a descriptor for what occurs online (Watson, 1997, p. 119)
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