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The Nature of Attitudes and Persuasion

The Yale Approach

Congruity Theory

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Social Judgment/ Involvement Theory

Information Integration Theory

Theory of Reasoned Action

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Theory of Reasoned Action

Theory of Reasoned Action
Relationship of Behavioral Intention to Behavior
Evaluation
Glossary
References
Self-Test
Relationship of Behavioral Intention to Behavior
The theory of Reasoned Action adds a new variable between attitudes (and norms) and behavior: behavioral intent. An important question, therefore, is how does behavioral intent relate to behavior?  Reasoned Action states that three factors influence whether (or how much) behavioral intent shapes our behavior. First, as suggested above, we must have control over our behavior (volitional control). If I am broke, I cannot go to the movies with my girlfriend. My attitude (and norms of others) may lead me to want very much to teach at Harvard, but I cannot make them hire me. Because our society in may ways is cooperative, we do not always get what we want (what our attitudes lead us to desire and what norms suggest we should want) because we just do not have complete control over our environment.

A second reason why behavioral intent may not yield the expected behavior is that attitudes and behavior must be measured at the same level. If my intent is to buy a new car I may not buy a Ford Mustang. So the fact that I did not purchase a Mustang does not show that my behavioral intent did not affect my behavior (I could have bought a Chevrolet). If I want to go to college I might not attend the
University of Southern California. Again, knowing that I did not go to USC is not a reason to think that my behavioral intent had no influence on my behavior; I may attend the University of California, Los Angeles.

This may seem somewhat silly, but some researchers thought that they found that behavioral intent did not influence behavior because they did not measure intent and behavior correctly. For example, in one study behavioral intent (or attitude) was measured by asking a group of people if they like snakes. Everyone said no, indicating a negative attitude. Then these people were asked if they would like to touch a snake, and many did so. The researchers concluded that those who did touch the snake were inconsistent, because the engaged in a behavior (touching a snake) that was inconsistent with their attitude (not liking snakes). However, this behavior (touching a snake) is not a good indicator of their attitude. Perhaps they were curious to know what snakes (an animal they did not like) felt like. A better behavioral measure would have been to ask them if they wanted a snake for a pet. It seems likely that everyone who displayed a negative attitude (“I don’t like snakes”) would have also had a negative behavior (“No, I will not take a snake for a pet”). So, for attitudes or behavioral intent must be measured at the same level.

Third, we know that attitudes do change over time. Behavioral intent and behavior must be measured at the same time for us to expect that they will relate. Reasoned action states that attitudes, together with subjective norms, determine behavioral intent. This means that if a person’s attitude changes, his or her behavioral intent will probably change to. So, if we learn people’s behavioral intent and then wait to measure their behavior several weeks or months later, that behavior may correspond to their current behavioral intent but not the behavioral intent we learned.

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