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| Communication Reports |
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| Volume 8(1), 1995 |
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| CONTENTS |
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Cloven Denise Haunani, and Roloff, Michael E. |
Cognitive tuning effects of anticipating communication on thought about an interpersonal conflict. |
1-9 |
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| | Tests the hypothesis that anticipating communication affects cognitive tuning, and, especially,that anticipating receiving information increases variety of thoughts, and anticipating conveying increases valuative thoughts and decreases information searches | |
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interpersonal conflict
cognitive tuning effects
anticipated
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Bullis Connie, and Horn, Charlotte. |
Get a little closer: Further examination of nonverbal comforting strategies. |
10-17 |
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| | Broadens generalizability of nonverbal comforting strategies to a larger sample, confirming the strategy types, except emotional distancing, and adding five more strategies | |
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Search CIOS databases for resources containing these metaterms or keywords:
nonverbal comforting strategies
diversity
affective orientation
gender
emotional distancing
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Spano Shawn, and Zimmerman, Stephanie. |
Interpersonal communication competence in context: Assessing performance in the selection interview. |
18-26 |
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| | Compared interviewee evaluations from mock interviews of students enrolled in an interview course with the students' scores on interpersonal communication competence, communication flexibility, and rhetorical sensitivity, and reports that competence was not related to performance | |
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Search CIOS databases for resources containing these metaterms or keywords:
interpersonal
competence
flexibility
rhetorical sensitivity
performance
interviews
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Cardello Laura L., Ray, Eileen Berlin, and Pettey, Gary R. |
The relationship of perceived physician communicator style to patient satisfaction. |
27-37 |
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| | Explored the relationship of perceived physician communication style and patient satisfaction | |
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patient satisfaction
style
physician-patient relationships
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Booth-Butterfield Melanie, and Thomas, Carol C. |
Communication apprehension among secretarial students. |
38-44 |
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| | Reports that, as expected from stereotypical expectations, the communication apprehension levels of secretarial students is higher than those of average college students | |
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secretary
apprehension level
CA
stereotypes
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Salvador Michael, and Markham, Annette. |
The rhetoric of self-directive management and the operation of organizational power. |
45-53 |
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| | Critical case study of an organization examines the way self-directive rhetoric concealed political interests and relations of power that were in conflict with the espoused management | |
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Search CIOS databases for resources containing these metaterms or keywords:
ideology
rhetoric
management
politics
power
organizations
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Johnson Darrin, and Sellnow, Timothy. |
Deliberative rhetoric as a step in organizational crisis management: Exxon as a case study. |
54-60 |
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| | Case study of Exxon examines how rhetoric is used in times of organizational crisis and argues that a rhetorical response follows two steps, the first forensic, and the second a search for solutions | |
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Search CIOS databases for resources containing these metaterms or keywords:
rhetoric
forensic
epideictic
organizations
crisis
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