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| Research on Language & Social Interaction |
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| Volume 40(1), 2007 |
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| CONTENTS |
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Edwards, Derek, and Stokoe, Elizabeth |
Self-help in calls for help with problem neighbors |
9-32 |
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| | In telephone calls to United Kingdom mediation centers for disputing neighbors, participants deal with clients' prior efforts at resolving the problem | |
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Search CIOS databases for resources containing these metaterms:
Europe
interpersonal
conflict
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Raymond, Geoffrey, and Zimmerman, Don H. |
Rights and responsibilities in calls for help: The case of the Mountain Glade fire |
33-61 |
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| | In this article, we examine a corpus of calls occasioned by a single event, the 1990 Mountain Glade Fire in a coastal community on the Pacific Coast, to consider (a) how the distribution of rights and responsibilities are displayed in the talk of callers to the emergency phone line (9-1-1) and call takers (CTs) who receive them and (b) how these are linked to the directionality and action trajectory of such calls | |
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Search CIOS databases for resources containing these metaterms:
conversation
organizational
interpersonal
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Emmison, Michael, and Danby, Susan |
Troubles announcements and reasons for calling: Initial actions in opening sequences in calls to a national children's helpline |
63-87 |
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| | Calls to emergency assistance providers, and helplines more generally, have typically been analyzed from the assumption that for both caller and call taker, the primary orientation is the reason for the call | |
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Search CIOS databases for resources containing these metaterms:
children
Pacific Rim
interpersonal
conversation
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Hepburn, Alexa, and Potter, Jonathan |
Crying receipts: Time, empathy, and institutional practice |
89-116 |
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| | In this article, we focus on the activities done by the recipients of crying | |
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Search CIOS databases for resources containing these metaterms:
conversation
emotion
conflict
interpersonal
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Shaw, Rebecca, and Kitzinger, Celia |
Memory in interaction: An analysis of repeat calls to a home birth helpline |
117-144 |
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| | Drawing on a corpus of 80 calls to a Home Birth helpline, we use conversation analysis to analyze how callers and call takers display to one another that they are talking for a second or subsequent time | |
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Search CIOS databases for resources containing these metaterms:
cognition
conversation
interpersonal
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